Career: IT Specialist

Categories Information Technology
Start Date 2017-01-27
Location Metro
Emp. Type Regular Employee
Salary Commensurate with experience
Schedule 8:00am – 5:00pm
Exempt Yes
Years of Experience 2
No. of Vacants 3
Educational Requirements BA in Computer Science and/or related area
Skills
  • Must possess excellent teamwork abilities; be able to consistently make intelligent decisions under pressure; possess good judgment, initiative and good attitude. Solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity.
  • Must speak English and Spanish fluently. Be able to maintain knowledge of standard concepts, best practices, and procedures within a particular field.
  • Ability to communicate technical terminology to the user community in a way they can relate to and understand.
  • Ability to conduct research on IT related problems and products
  • Knowledge in CISCO, DBA, Fortinet, VMWARE, CCNA. Be able to work under pressure.
Responsibilities
  • Provide technical assistance to computer system users.
  • Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
  • Installs, changes, and repairs minor problems of personal computer hardware and software systems.
  • Gives technical assistance and training to system users.
  • Answers client’s inquiries concerning systems operation.
  • Diagnoses system hardware, software, and operator problems.
  • Recommends or performs remedial actions to correct problems based on knowledge of system operation.
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